Privacy Policy

Who we are

NanoForce Technologies, LLC ("NanoForce," "we," "us," or "our") is based in Morehead, Kentucky, and provides claim-file documentation review, invoice reconciliation, and technology advisory services, and offers the NanoForce Visibility Engine, to restoration and reconstruction contractors in the United States. This policy covers nanoforcetech.com and the services we deliver to clients.

Information we collect

We collect information in three ways:

Information you provide directly. When you book a Margin Leakage Consult or a Technology Risk Conversation, fill out a contact form, request the guide, join the Visibility Engine waitlist, or email us, we collect your name, business name, email address, phone number, and anything else you choose to share about your business.

Information collected automatically. This site uses Google Analytics 4 and a Meta (Facebook) Pixel. They use cookies or similar identifiers and receive information about your visit, such as pages viewed, links and buttons clicked, your device and browser, and an approximate location. We use that to understand site usage and to measure the performance of our advertising, including whether a visit led to a form submission or booking. These tools can link activity to a browser or device, and, for Meta, to a Meta account if you are signed in. We do not send the contents of your form submissions to them. The site also loads fonts from Google Fonts, and your browser saves a theme preference (light or dark) on your device.

Information from our services. If you become a client, we work with the business records you give us access to, such as claim files, invoices, job costs, maintenance schedules, and call logs, solely to perform the audit, reconciliation, tracking, or call-handling work you've engaged us for. We do not collect insurance policy numbers, claim payout details, or financial account credentials as part of the website itself, and we never submit or negotiate a claim directly with a carrier or adjuster.

How we use information

We use the information above to respond to inquiries, schedule and conduct Margin Leakage Consults, deliver the services a client has engaged us for, improve the website, and send occasional updates relevant to a client relationship. We do not sell personal information to third parties, and we do not use client claim or financial data for any purpose beyond the engagement it was provided for.

Third-party services

We use a small number of third-party tools to run this site and our business, including Netlify (website hosting and form processing), Cal.com (scheduling Margin Leakage Consults and Technology Risk Conversations), Botpress (the website chat provider, which processes the messages you type into the chat), Google (Analytics and Fonts), Meta (the advertising and measurement Pixel), and standard email and business software. These providers process data under their own privacy policies and terms.

Data retention and security

We keep information only as long as needed to respond to an inquiry, maintain a client relationship, or meet a legal or contractual obligation. We use reasonable administrative and technical safeguards to protect information in our care, though no system is completely secure, and we can't guarantee absolute security.

Your choices

You can ask us at any time to tell you what information we hold about you, correct it, or delete it, subject to any records we're required to keep for legal or contractual reasons. Contact us using the details below to make a request. You can also limit analytics and advertising measurement with your browser's privacy settings, a content blocker, or the controls offered by Google and Meta.

Children's privacy

This site and our services are intended for business use by adults. We don't knowingly collect information from anyone under 18.

Changes to this policy

We'll update the effective date above if this policy changes in any meaningful way. Continued use of the site after an update means you accept the revised policy.

Contact us

Questions about this policy or a request regarding your information can go to mark@nanoforcetech.com or 606-776-4301.